A note to our amazing customers regarding bicycle backorders:
The Covid-19 pandemic has put the global bicycle supply chain under tremendous stress. This, along with a massive surge in imports, is causing serious delays in the supply chain. Additionally, congestion at ports is causing containers to sit idle on vessels waiting to be transferred onto trucks and trains.
What does this mean for our customers? The days of walking in our shop to pick out your bicycle from a vast inventory is not the current shopping experience we can offer. But please do not be discouraged! We have several hundred bicycles on back order starting to arrive soon. We also have an well structured backorder protocol with estimated times of arrival and the ability to text or email you when your bike arrives.
So, let us encourage you to shop for your dream bicycle at Trekbikes.com. Then come by the shop to meet with one of our family members to get your bike's estimated arrival time, and add your name to notification list. Before you know it, you will be riding the bike of your dreams!
Our regular business hours are Tuesday through Saturday 10am to 4pm.
We have chosen to temporarily reduce the hours of operation, however we encourage shopping on our website which is always open! With lower inventory levels, it's best to click "Available In Store", especially when shopping for bicycles! It's convenient and easy to use! Just place your order online, select in-store or curbside pickup at checkout -we do not ship orders- we then set up a time during business hours for pick up.
Thank you for your patience and understanding. Your choice to support our family business is tremendously important to all of us and we look forward to seeing you soon!
Sincerely, The Cooper Family